How do I choose the right barcode printer for my business?
Consider factors like print volume, label size, material, and print speed. If you need high-durability labels, opt for a thermal transfer printer.
Can we install other POS systems on this POS machine?
Yes, our POS machines are compatible with most POS software. However, it's important to verify software requirements and compatibility with your specific POS machine model to ensure seamless operation.
What types of barcode scanners are available?
The main types are laser scanners, CCD scanners, and 2D imagers. Laser scanners are most common, while 2D imagers can read QR codes and other more complex barcodes.
Can barcode scanners read all types of barcodes?
Most scanners can read 1D barcodes (like UPC codes), but you’ll need a 2D scanner to read more complex barcodes like QR codes or Data Matrix codes.
Are barcode scanners compatible with POS systems?
Yes, most barcode scanners are compatible with modern POS systems and can be connected via USB, Bluetooth, or wireless connections for ease of use.
Can the fingerprint machine store multiple fingerprints for each employee?
Yes, our fingerprint attendance machines allow each employee to register multiple fingerprints for added convenience and flexibility.
What are the benefits of using a fingerprint attendance machine?
Fingerprint attendance machines offer enhanced security, eliminate buddy punching (where employees clock in for each other), reduce manual errors, and simplify attendance management.
Is fingerprint attendance machine installation free?
Yes, installation is free for locations within Colombo 1 to Colombo 15. For locations outside of Colombo, a nominal visit charge will apply.
Do you provide a warranty?
Yes, all our machines come with a minimum one-year warranty.
Do you provide after-sales service for the fingerprint machine and software?
Yes, during the warranty period, we provide online support and services. After the warranty expires, customers have the option to sign up for an annual maintenance plan.
Do you provide user training for the fingerprint machine and software?
Yes, we offer user training for both the fingerprint machine and its software to ensure smooth and efficient operation.
Do you provide user training for the POS software and other enterprise applications?
Yes, we offer user training for all our software solutions to ensure smooth and efficient operation.
Can I use a smart lock with my existing door?
Yes, most smart locks are designed to work with standard door setups, though it’s always good to check compatibility with your specific door type before purchasing.
What happens if my smart lock's battery dies?
Smart locks offer alternative access methods, such as backup keys, which allow you to unlock the door even if the battery runs out. Additionally, many models provide notifications in advance when the battery is low.
Do you offer installation services for smart locks?
Yes, we offer installation services for smart locks. Please contact our support team for details on installation in your area.